Contact
Email moderators directly or visit the studio with advance notice. Include your cohort name if you are already enrolled so we route the thread faster.
When composing, include: your name, preferred reply window (KST), and whether the note is about enrollment, labs, or moderation.
Code of conduct excerpt
We keep critique specific, avoid pile-ons, and escalate harassment reports to a two-person moderator pair within 24 hours. Full text ships with your welcome packet; ask us to resend anytime.
Ask for the PDF labeled RootPilot-Community-Conduct-v3.pdf in your email.
Community channels
- Forum: moderated threads with weekly highlights
- Chat bridge: optional, read the data notice before connecting
- In-person studio hours: Gangnam lab twice monthly
Map placeholder — Teheran-ro studio entrance, call ahead for visitor badges.